An incident on NetSuite’s side caused errors for some customers importing NetSuite data into Cube. We’ve deployed a fix, and imports are working normally again. To make sure your imports stay healthy, update your Cube NetSuite bundle to the latest version (v3.8.5). We’ll follow up by email on Monday with step-by-step instructions. If you still see import errors, contact Cube Support. We’ll keep monitoring over the weekend.
Posted Nov 13, 2026 - 17:45 EST
Update
Cleanup is still underway, some imports may continue to display a failed status while we complete those updates.
Posted Nov 13, 2026 - 14:36 EST
Monitoring
We identified an issue affecting NetSuite imports earlier today. Imports are now working as expected, and we’re continuing to monitor. Cleanup is still underway, so some imports may continue to display a failed status while we complete those updates.