Cube Software Status

Partially Degraded Service

Addons Operational

Portal Operational

Infrastructure - AWS Operational

AWS ec2-us-east-1 Operational

AWS elasticache-us-east-1 Operational

AWS elb-us-east-1 Operational

AWS sqs-us-east-1 Operational

AWS sns-us-east-1 Operational

AWS ses-us-east-1 Operational

AWS secretsmanager-us-east-1 Operational

AWS route53-us-east-1 Operational

AWS rds-us-east-1 Operational

AWS kms-us-east-1 Operational

Integrations Degraded Performance

Intuit Developer Group QuickBooks Online API Operational

Twilio SMS Degraded Performance

Xero Ltd - API Accounting API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Cache Version Upgrade Jan 22, 13:00-15:00 UTC

Cube will be upgrading the version of our underlying cache layer to a newer version. During this time both the Portal and Add-ons will be inaccessible.
Posted on Jan 11, 23:02 UTC

Past Incidents

Jan 18, 2022

No incidents reported today.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

Database Version Upgrade

Completed - The scheduled maintenance has been completed.
Jan 15, 17:42 UTC

Verifying - Verification is currently underway for the maintenance items.
Jan 15, 17:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 16:00 UTC

Scheduled - Cube will be upgrading the version of our underlying database software to a newer version. During this time both the Portals and Addons will be inaccessible.
Dec 22, 16:35 UTC

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

Jan 4, 2022

No incidents reported.